- Christina V. Santos – Case Care Manager
- Crystal Martinez – Senior Paralegal
- Kelsey Miller – Senior Paralegal
- Alicia Ziman – Senior Paralegal
- Mary E. Gonzales – Client Success Manager
- Albert Cooper – Senior Paralegal
- Kristen Jalomo – Client Success Specialist
- Dana Duarte – Client Success Specialist
- Tina Rodriguez – File Clerk
- Steven Reyes – IT Specialist
- Jose Andres Altamirano – Intake Specialist
- Kariza Granados – Intake Specialist
- Blanca Colomer – Paralegal
- Ava Rivera – Executive Assistant
- Amber Ramos – JD – Law Clerk
- Emilio Ramos – Business Intern
- Ashliegh Ramos – Assistant Business Manager
- Alfredo Ramos – Business Manager
- Ellie – Future Attorney
- Moose – Emotional Support
- Turbo – Mascot
Christina Santos
Case Care Manager & Paralegal – Board Certified in Family Law.
Christina V. Santos (formerly Christina Garza) serves as a Case Care Manager and Paralegal at Ramos Law Group, PLLC, specializing in family law. Christina joined our team in November 2005 and has been an invaluable asset. Her journey in family law began in June 2000 when she interned under the Honorable Judge Don Ritter at the 246th Judicial Family Law Court of Harris County, Texas.
This experience sparked her passion for family law, leading her to build a distinguished career with several local family law practices before settling at Ramos Law Group.
Christina is Board-Certified in Family Law by the Texas Board of Legal Specialization, a testament to her deep expertise and commitment to this field. Her dedication is reflected in her hands-on approach and unwavering commitment to supporting families during challenging transitions. Christina’s extensive experience and personal dedication to family law ensure that no matter the case’s complexity, the Ramos Law Group Team handles every matter with efficiency, promptness, and the highest level of professionalism.
Certifications:
- Board Certified in Family Law by the Texas Board of Legal Specializations
Memberships:
- State Bar of Texas, Paralegal Division
- College of the State Bar, Paralegal Division
- Fort Bend County Paralegal Association
- Mexican American Bar Association, Paralegal Division
Training:
- Annual Advanced Family Law Course, 2023, 22.50 hours
- Annual Advanced Family Law Course, 2022, 22.50 hours
- Annual Advanced Family Law Course, 2021, 22.50 hours
- Annual Advanced Family Law Course, 2020, 22.50 hours
- Annual Advanced Family Law Course, 2019, 22.50 hours
- Annual Advanced Family Law Course, 2018, 22.50 hours
- Annual Advanced Family Law Course, 2017, 22.50 hours
- The Jury Trial, What You Need To Know To Be Successful, 2017, 10 hours
- Annual Advanced Family Law Course, 2016, 22.50 hours
- Annual Advanced Family Law Course, 2014, 22.50 hours
- Annual Advanced Family Law Course, 2013, 22.50 hours
- Advanced Family Law Drafting, 2011, 13.25 hours
- Anatomy of a Family Law Case, 2011, 7.20 hours
- 25th Annual Family Law Conference, 2011, 18.6 hours
Crystal Martinez
Senior Paralegal.
Crystal Martinez brings over a decade of comprehensive experience to our firm, focusing on family law, employment law, and personal injury. Her extensive legal background is complemented by her successful ventures in business development, where she played a pivotal role in establishing and expanding family and personal injury departments. This experience has honed her ability to navigate complex legal landscapes skillfully and precisely.
As a native Houstonian, Crystal is deeply connected to the community she serves. She earned her bachelor’s degree in political science from the University of Houston, with a minor in psychology. This unique combination of studies equips her with the ability to empathize with clients personally, recognizing the emotional challenges they may face during legal proceedings.
Training:
- TBD
Kelsey Miller
Senior Paralegal.
Meet Kelsey Miller, a dedicated senior paralegal at Ramos Law Group, our first hire in the Dallas, Texas, area, as we expand our regional presence. With an impressive 14 years of experience, Kelsey has developed a deep expertise in navigating complex family law cases, including litigious divorces, child custody battles, and sensitive adoption processes. Her commitment to supporting our clients extends beyond legal advice; she offers a compassionate ear and practical assistance during the most challenging times.
A true Texan, Kelsey was born and raised in Dallas and continues to live there with her family and two beloved dogs. As a die-hard Dallas Cowboys fan, she embodies the passionate spirit of her community and brings that same energy and dedication to her work with our clients.
Training:
- TBD
Alicia Ziman
Senior Paralegal.
Alicia Ziman is a Senior Paralegal at Ramos Law Group, PLLC, and a dedicated legal team member with over 27 years of experience. A native Houstonian, Alicia has developed a diverse legal background through her extensive work in family law, civil litigation, criminal defense, personal injury, real estate, and bankruptcy law. Her broad expertise is crucial in helping our clients navigate the complexities of their legal challenges with empathy, respect, and diligence.
Alicia’s ability to draft complex legal documents and her active participation in trials, hearings, and mediations have been instrumental in advocating for our clients effectively. Her commitment to our attorneys and clients alike ensures that every case is handled with the utmost professionalism and care, contributing to the firm’s reputation for delivering outstanding legal outcomes.
Memberships:
- State Bar of Texas, Paralegal Division
Organizations:
- Psi Chi National Honor Society in Psychology
- Omicron Delta Kappa National Leadership Honor Society
- Lambda Epsilon Chi Paralegal Honor Society
- Delta Zeta Sorority
Education:
- University of Houston-Clear Lake, Bachelor of Science, Psychology
- Center for Advance Legal Studies, Paralegal Certificate
Mary Gonzales
Client Success Manager & Paralegal.
Mary Gonzales is an invaluable team member, embodying the spirit of dedication and client care at our firm. With a robust legal and entrepreneurial background, Mary brings a unique blend of skills to her role as a Client Success Manager and Paralegal. Beginning her career as a receptionist, Mary quickly ascended to her current position, leading a team of client success specialists focused on exceptional client service and smooth onboarding processes.
Mary’s commitment to our clients is unwavering, extending beyond client interaction to encompass vital operational and paralegal duties. Her meticulous handling of everything from lead management to legal documentation ensures that our client’s needs are met with precision. Her entrepreneurial journey in the cosmetics industry, coupled with her comprehensive legal training, including a Paralegal Certification from the University of Houston – Downtown, equips her to address our clients’ diverse needs effectively. Mary’s involvement in the State Bar of Texas, Paralegal Division, and her memberships in various prestigious organizations, including Sigma Lambda Gamma National Sorority, further demonstrate her dedication to her profession.
An advocate for family and wellness, Mary enjoys cycling, fitness activities, and quality time with her family and cats. Her approachability and commitment to making clients feel like part of our family underscore her role as a cornerstone of our firm.
Certifications:
- Paralegal Certification by University of Houston – Downtown
Memberships:
- State Bar of Texas, Paralegal Division
Organizations:
- Sigma Lambda Gamma National Sorority: originating membership 2012
Education:
- University of Houston, Communication Studies: Journalism/ Broadcasting
- University of Houston – Downtown, Paralegal Certificate
- University of Houston – Downtown, Advanced Family Law Paralegal Certificate
- University of Houston – Downtown, Legal Writing Certificate
Training:
- Annual Advanced Family Law Course, 2023, 22.50 hours
- Annual Advanced Family Law Course, 2022, 22.50 hours
Albert Cooper
Senior Paralegal.
Albert Cooper is a seasoned Family Law Paralegal with Ramos Law Group. With over 22 years of experience, he specializes in assisting clients with complex divorces, child custody and visitation matters, child support, and spousal support cases. From the outset of a case to the discovery and document production stages, Albert coordinates legal matters and dates with clients and attorneys, providing support and assistance at every step.
Albert’s dedication to family law is driven by his desire to help clients navigate one of the most challenging times in their lives. Known for his warm personality and multitasking abilities, Albert ensures a less stressful process for clients under his care.
A proud Texan, he resides in Cypress, Texas, with his beloved wife Andrea and son Archer. Albert’s interests include camping, martial arts, working on cars, baseball, and exploring the world’s beauty with his family.
Albert holds a Bachelor of Science degree in Psychology from the University of Texas Pan American and has earned a Paralegal Certificate. He is also a credentialed civil and family law mediator. Albert’s commitment to staying abreast of the evolving legal landscape is evident in his membership with the State Bar of Texas Paralegal Association.
Memberships:
- State Bar of Texas, Paralegal Division, Member
- Texas Mediator Credentialing Association, Member
Education:
- South Texas Vo-Tech – McAllen, Paralegal Certificate, 1999
- Bachelor of Science, (Major) Psychology & (Minor) Business Administration/Management, 2006
Kristen Jalomo
Client Success Specialist.
Dana Duarte
Client Success Specialist.
Tina Rodriguez
File Clerk.
Steven Reyes
IT Specialist.
Steven Reyes is our dedicated IT Specialist at Ramos Law Group, PLLC. With a diverse role that encompasses office maintenance, file management, and client success, Steven is integral to our firm’s seamless operation. His meticulous attention to detail and proactive approach ensures that our technological infrastructure supports our mission of delivering personalized legal solutions.
Jose Andres Altamirano
Intake Specialist.
Jose Andres Altamirano is a Client Intake Specialist at Ramos Law Group, having joined the firm on October 7, 2024. Before this, he served as a Senior Associate in Risk Management at KPMG in New York, where he specialized in compliance for SEC registrants.
Holding a political science degree from Stony Brook University, Jose effectively blends analytical skills with practical experience. His roles as a Client Intake Specialist and Paralegal, along with his active involvement in Liga de Justicia, reflect his dedication to empowering the Latino community and guiding individuals through complex legal systems.
Kariza Granados
Intake Specialist.
Kariza Granados is a dedicated legal professional based in San Pedro Sula, Honduras. Currently pursuing a Bachelor of Arts in Law at the Universidad Nacional Autonoma de Honduras, she brings a diverse range of experience in legal support and client relations to her work.
In her role as an Intake Specialist at Rozas Law Office, Kariza effectively managed client intake processes and facilitated communication between clients and attorneys.
Additionally, she has demonstrated her strong organizational and multitasking abilities in roles such as Scheduler at Oclinicals and LOP Coordinator at ScaleUp.
Kariza is proficient in using tools like Clio Grow and various CRM software, which equips her to thrive in fast-paced environments. Passionate about making a positive impact in the legal field, she is committed to continuous learning and professional growth.
Kariza actively seeks opportunities to expand her knowledge and skills, ensuring she remains at the forefront of legal developments and best practices.
Blanca Colomer
Paralegal .
With over five years of dedicated experience, Blanca Colomer is a highly skilled Honduran paralegal specializing in corporate, administrative, labor, and real estate law. Her extensive knowledge in these areas enables her to navigate complex legal landscapes with confidence and precision.
Drawing from a solid background in customer service, Blanca excels at fostering strong relationships with her clients, ensuring their needs are understood and addressed thoughtfully. Her approachable demeanor and effective communication style make the legal process more accessible and less daunting for those she serves.
Committed to providing comprehensive legal support, Blanca emphasizes loyalty and respect in every client interaction. Her efficiency and unwavering dedication drive her to advocate tirelessly for her clients’ interests, ensuring they achieve the best possible outcomes.
More than just a capable paralegal, Blanca is a trusted partner, guiding her clients through the complexities of legal matters with professionalism and commitment. Her passion for the law and dedication to her clients make her an invaluable asset in any legal challenge, as she continuously strives to enhance her skills to better serve those she represents.
Ava Rivera
Executive Assistant.
Ava Rivera is an accomplished Criminal Justice student at Southern New Hampshire University, where she is dedicated to understanding the complexities of the legal system. She previously attended Washington College in Chestertown, MD, where she played field hockey, showcasing her leadership and teamwork skills.
Ava began her educational journey at The Ethel Walker School in Simsbury, CT, where she developed a strong foundation in critical thinking and community engagement.
Amber R. Ramos, JD
Law Clerk.
Amber Ramos is a dynamic Law Clerk at Ramos Law Group, PLLC, where she applies her rigorous legal training to a variety of tasks including legal research, drafting, and comprehensive paralegal work. Amber is the daughter of Mary E. Ramos, and her presence at the firm adds a personal dimension to the dedicated team environment that Ramos Law Group is known for.
Amber graduated with a B.A. in Criminal Justice and a minor in Women’s Studies from The University of Texas at San Antonio in December 2018. During her time at UTSA, she demonstrated her leadership skills as the Vice President of Finance for Sigma Kappa in her freshman year. She completed her educational journey swiftly, finishing both high school and undergraduate studies in just 6.5 years, and later graduated from Mississippi College School of Law as one of its youngest students.
Emilio A. Ramos
Business Intern.
Emilio Ramos serves as our part-time business intern and assists with the day to day operations, from human resources, social media to the optimization of our marketing spend. As an intern, his goal is to learn every aspect of the business to build a solid knowledge base and experience for future opportunities. His interest is in financial advising and is currently pursuing various certifications in support of that goal. In 2019, he earned a B. A. in Political Science with a minor in Economics from Sewanee: The University of the South in Sewanee, Tennessee.
Ashliegh Ramos
Assistant Business Manager.
Ashliegh Ramos is an integral part of Ramos Law Group, PLLC, bringing our team over a decade of dedicated service. As Assistant Business Manager, she expertly oversees the firm’s daily operations, ensuring seamless integration between our financial and marketing endeavors. With a robust background in law, marked by a Paralegal Certificate from the University of Houston, Ashliegh initially contributed to our legal cases, providing comprehensive support across all facets of family law.
Alfredo Ramos
Business Manager.
Previously, Mr. Ramos served as the Quality Assurance Manager for Idera’s newly launched SharePoint Business Unit and led the SQL Server Quality Assurance team for the top revenue-generating product. He joined Idera in its early days through its acquisition of the SQL Server Product Line from NetIQ where he led the Technical Support team for all SQL Server products and the Operation Manager product which was subsequently sold to Microsoft and is now known as System Center Operations Manager (SCOM). He also served in the US Navy as the Medical Department Head with the primary mission of mobilization readiness of reserve personnel for multiple branches of service.
In his role as a Business Manager, he is significantly focused on systematically researching and predicting where the market is moving in an effort to grow the firm and exceed client expectations.
To deliver the results, and achieve the client satisfaction we desire, it is no longer acceptable only to provide outstanding results, we must focus on assisting clients with every aspect of the legal and personal transition process giving them an opportunity to find peace and happiness. – Alfredo
Education:
- University of Texas Rio Grande Valley, Robert C. Vackar College of Business & Entrepreneurship, Master of Business Administration, General Management
- Park University, Bachelors Of Science, Management/Computer Information Systems
- Florida State College at Jacksonville (Formerly – Florida Community College at Jacksonville), Associates Of Arts, General
Ellie,
Future Attorney/Partner.
Eleanor “Ellie”, daughter of Mary E. Ramos, came into our lives a few years back and has become a member of the team. She is quick to provide guidance and refer to members of the team as “Lindsey-Tanya” putting two team members names into one. While a little young we hope to see her grow and become a full member of our team.
Disclaimer:
Eleanor is NOT an attorney and does not work for the firm as we comply with all rules and regulations as set forth by the Texas State Bar, the State of Texas, and the federal government.
Moose,
Emotional Support.
Meet Moose, the Golden Doodle who graces the halls of Ramos Law Group, PLLC. He’s not just a pet; he’s an invaluable team member who inspires us daily. His cuddles bring comfort in the most tense moments, his joy sparks laughter in the face of stress, and his unwavering love embodies the empathetic service we promise our clients.
Disclaimer:
Let’s get one thing straight: Despite his genius in spreading love and joy, Moose is NOT an attorney. He hasn’t passed the bar (unless you count the “chew toy” bar), doesn’t know the first thing about litigations (unless a squeaky toy is being disputed), and definitely doesn’t charge by the hour (though he wouldn’t mind being paid in treats). We’re fully committed to complying with all rules and regulations set forth by the Texas State Bar, the State of Texas, and the federal government, so rest assured, Moose is here strictly for emotional support, comic relief, and the occasional belly rub.
Turbo,
Mascot.
Meet Turbo, the delightfully tenacious Chihuahua mix that is the heart and soul of the Ramos Law Group, PLLC. Rescued by Mary and Alfredo Ramos, Turbo was an unexpected treasure found during a house-hunting expedition. Instead of a new home, they found a new family member.
Disclaimer:
While Turbo’s spirited demeanor may lead you to believe otherwise, we must note that Turbo is NOT an attorney. His paws don’t quite allow him to flip through legal documents, and he’s yet to pass the bar (we think he prefers fetching a stick). But don’t worry, our firm complies with all rules and regulations as set forth by the Texas State Bar, the State of Texas, and the federal government. We promise Turbo’s duties are strictly limited to spreading joy and lifting spirits!